It is invigorating to lead a company that is doing innovative work in areas of software development and professional support. It also continues to be refreshing to be part of a team of dedicated business and scientific software professionals that has shown long term stability and growth.

Autoscribe has an absolutely unique combination of software and services available to all our prospects and customers interested in every aspect of the LIMS business.

Autoscribe pioneered the use of true system configuration tools in 1996. Today these configuration tools remain the very best in the business (please read about them elsewhere on this website) with new features having been added at each revision of Matrix LIMS.

Matrix Gemini^TM LIMS as been developed in the Microsoft .NET environment using Matrix Gemini^TM technology - proof that Autoscribe is using the very latest technology and tools which, in turn, protects the investment of our users.

We pride ourselves on the upgrade paths we have provided for our customers over the years. A customer at a recent USA user meeting, who has been using Matrix since 1992, has taken advantage of every new release since 1992. In total the current available migration path covers 16 years and Matrix Gemini^TM fully supports continuation of this policy. We want our Matrix Gemini^TM systems to grow with our customers as their needs change and as new features and technology changes are introduced by Autoscribe.   

Our customers are always foremost in our mind whether it is in the context of service, responsiveness, quality or product innovation. We never assume our markets will remain stable and, through the highest standards of communication and training, Autoscribe employees and representatives are encouraged to extend the boundaries of excellence in everything they do.

Examples of this are the steering groups that contribute to the further development of Matrix Gemini^TM . Customers are invited to be part of these groups so that they have a significant say in how Matrix develops in the future. I define this as being part of our overall strategy to create business partnerships with our customers.

Our mission is to help our clients increase productivity, maximize their return on investment and enhance laboratory, product and service quality through the intelligent use of technology and automation.

We are committed to providing cost-effective solutions and dependable support which all enhance our customers’ success and return on investment.

The foundation for everything we do is a team of experienced, dedicated professionals, who are focused on building and maintaining the client relationship through trust and mutual understanding. We achieve this by working side-by-side with our customers, taking a hands-on approach, to ensure optimum efficiencies and performance. We believe that these are essential factors for creating and maintaining our customers’ competitive advantage.

Our client base encompasses many major companies and smaller companies including AstraZeneca, A H Marks, Associated Octel, bioMérieux, British Nuclear Group, Castrol, Galderma, Gordon Laboratory Group, Henkel Loctite, Husky Energy, International Asbestos Testing Laboratory, JC Analytical, Kodak, Merck, Modern Industries Inc., Total Fina Elf, Weetabix, William Ransom & Son Plc., and many more.

Matrix Gemini^TM LIMS represents the Autoscribe family of scaleable, upgradeable systems which includes an entry level Sample Tracker system. The Matrix Matrix Gemini^TM LIMS family is suitable for all laboratories in any industry and for a variety of applications within these industries e.g. Q/C, Development, Stability Study Management, Customer Records, Complaints Management, Training Records and Instrument Calibration and Maintenance for example.

As well as our activities in the scientific laboratory market we also promote products such as Feedback (Customer Complaint Management), ISO 9000 protocol driven Training Records Management and Resource Planning for general business applications.