CA/PA Management
Corrective action and preventive action management is an essential tool to address recurring issues.
Some of the benefits of CA/PA Management include:
- Reduce costs and operational risks associated with recurring issues
- Improvement of operational performance with standardise procedures
- Decreased meantime to resolution of issues
- Improved customer satisfaction achieved by faster issue resolution
- Improved auditing and management reporting of issue resolution
CA/PA Management allows you to record all issues associated with quality and auditing within your organisation. Issues and required actions can be defined and allocated to staff or groups of staff with results and outcomes recorded within the system. Recurring issues can be identified and actions put in place to ensure that the root cause is identified and addressed to eradicate both costs and associated risk. The screens, information required and the reports produced can all be configured to your specific requirements - so you get a system that reflects your needs not a generic solution. This reduces training time and helps system acceptance.
