Autoscribe and the Matrix System Family of Products USP's (Unique Selling Points)

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Matrix LIMS – The LIMS for All Reasons

There are many good reasons for choosing Matrix LIMS....

1.   Guaranteed Upgrade path and Backward Compatibility

Matrix LIMS upgrades are backwardly compatible and have been since the very first version introduced 15 years ago despite the massive changes in the product. The Autoscribe policy of no core code customisation, but a high degree of configurability, is key to the continual upgrade path.

User Benefits

  • Matrix LIMS is proven to grow with both small and large businesses.
  • New features and new technology are accessible without the need to change systems.

2.   Configuration Tools

Autoscribe pioneered the use of configuration tools in 1996 – and they have been regularly upgraded during the past 9 years. They are still unique and the best.

The configuration tools provide massive flexibility and Matrix may be tailored for a wide variety of industries and applications including the creation of business systems such as customer complaints management and document management.

Neither programming nor a knowledge of an esoteric scripting language is required. The tools are therefore usable by a customer and customer developed configurations are fully supported by Autoscribe (compare this to a system that is “configured” by writing code).

User Benefits

  • Matrix GeminiTM LIMS is easily configured to meet user requirements without custom code.
  • Matrix GeminiTM LIMS is easy to update to meet new business needs.
  • Matrix GeminTM LIMS Configuration has no negative impact on system support or upgradeability.

3.   System Scalability

  • Matrix Gemini systems are scalable from single user sample tracking systems to full function global / enterprise LIMS involving many hundreds of users … or anywhere in between.
  • Matrix Gemini systems are suitable for small companies, individual departments within a company, large companies and/or enterprise organisations.

User Benefits

  • The same software can be used in large central laboratories as well as small one-man laboratories in remote locations thus providing standardisation throughout the organisation.
  • The above leads to better understanding between laboratories and a consolidated approach to user and system manager training.
  • Support and upgrade costs are kept to a realistic level.

The above benefits illustrate the real way to standardise with a LIMS – be careful of other claims!

4.   System Stability and Reliability

  • Matrix LIMS has an unmatched record for customer satisfaction. This is monitored on an annual basis and copies of the surveys are available on request.
  • 100% of respondents to the 2005 survey stated that they would buy Matrix again if given the choice.

User Benefits

  • Maximises the use of the system.
  • Good relationship ..a business partnership .. between Autoscribe and the user community.

5.   System Technology

  • Matrix GeminiTM  has been developed in a Microsoft .NET framework with C# thus following the Microsoft direction exactly.
  • Matrix GeminiTM OneTime ConfigurationTM tools AUTOMATICALLY create the SAME screen for client-server and web clients. Windows, Web and wireless portable clients may be mixed and matched as required.
  • In addition, the screens may be minaturised using the configuration tools for use with hand held devices such as pocket PCs (IPAQ's, Dell Axim etc.) and wireless tablet PCs.

User Benefits

  • Development of Matrix GeminiTM LIMS is in line with Microsoft strategy thus providing protection of investment.
  • Matrix Gemini can be used any place any time.
  • Matrix Gemini can be configured anyway you like it to completely meet your user requirements - right down to screen buttons, labels and language.

6.   Multi-Database / Group Capability

  • Any number of separate databases and groups can be created within one Matrix Gemini system.
  • Each database can have its own independent design. Different commercial databases can also be used on the same system eg OracleTM and SQL ServerTM.

User Benefits

  • Widely varying requirements can be accommodated on the same system e.g. different departments within a large organisation can have a separate existence on the same Matrix Gemini system.
  • The databases can also be used for active samples, archived samples and for training/development , for example.

7.   More Unique System Functions

  • An unlimited number of differently designed sample registration screens can be used on one Matrix Gemini system. This means that there are no compromises and that each registration screen is designed for a specific purpose .. no optional fields or irrelevant fields leading to a user friendly system.
  • An unlimited number of sample numbering schemes can be accommodated in a single system.
  • Limits can be set at sample, test and product level and, if applicable, for stability samples separately.

 
8.   System Development

Autoscribe involves customers in steering group meetings in order to ensure that the customer voice is heard when decisions for future developments are being taken. This is part of the Company strategy to involve our customers in a business partnership scenario.

9.   System Implementation

  • Implementation is not out-sourced and therefore there is no abdication of responsibility.
  • One contract covers supply of software and the implementation services.

10. System Support

  • Direct contact with technical expert on one of our help-desks.
  • No off-shore support and no use of 0870 numbers.
  • No web based logging of calls.
  • Just professional and responsive service.

11. Autoscribe Consultancy Services

  • Preparation of system requirements documentation.
  • Unique tools for creating prototype examples to illustrate screens that may be used to satisfy requirements.

12. Autoscribe Financing - Flexibility of Choice

  • Conventional payment for licences and services.
  • Annual rental to include implementation, support and supply of upgrades.
  • Price per sample registered.

13. Quotations

  • Fixed price quotations once user requirements are understood and agreed with the customer.
  • Formal change control system.

14. Total LIMS Service

The combination of the previous 13 reasons provides a unique offering in the LIMS business.

…. and yet to us at Autoscribe a customer has the right to expect this level of overall service.

Matrix Gemini LIMS is simply:

  • Easier to Use and Support
  • Faster to Implement
  • Better by Design offering Better Returns on Investment
  • Designed for Business Change

    For further information please email us at 
    matrix@autoscribe.co.uk or complete our online request for information form.


Sales and Marketing

For further information on our range of products or services contact our sales team at matrix@autoscribe.co.uk or complete our request for information form .

For Marketing, PR, Website and Advertising enquires please contact our marketing team at marketing@autoscribe.co.uk .

For Account related enquires contact our Accounts team at accounts@autoscribe.co.uk .




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